Tradelectronics.com.au
Terms & Conditions of Supply
Please read these terms and conditions carefully before submitting your sell order from our site. You should understand that by submitting an order, you agree to be bound by these terms and conditions and our terms of use.
You should print and keep a copy of these terms and conditions and the terms of use for future reference.
How The Contract Is Formed Between You And Us
Our site is only intended for use by people registered with us and resident in Australia. At our complete discretion we may accept or reject orders from people outside of these territories.
Your contract with us will be formed when we receive your sell order. It will incorporate these terms and conditions and our terms of use. Please click on the “How It Works” page for more information.
You must own all rights, title and interests in any electronic device(s) that you send to us. By sending your sell order you declare that you are the true and rightful owner of, and have good title to, the enclosed electronic device(s) and as such, you confirm that you am legally authorised to sell or dispose of this electronic device(s) at your own discretion.
Ownership of the electronic device(s) will pass to us when we receive the electronic devices, in accordance with these terms and conditions, and we have dispatched payment to you, when, hence, a contract will be formed.
The contract between you and us is binding on you and us and on our respective successors and assigns.
You may not transfer, assign, charge or otherwise dispose of a contract, or any of your rights or obligations arising under it, without our prior written consent.
We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.
You may cancel the contract with us at any time up to the time when you send us the electronic device (“cooling-off period”), providing:
- the contract was negotiated and concluded exclusively by means of distance communication (including, but not limited to, telephone, letter, fax or email); and
- you are a natural person acting outside the purposes of any business.
When cancelling during the cooling-off period, you need not give us any reason for cancelling the contract, nor will you have to pay any administration charges.
To cancel the contract you must notify us in writing.
Other than if the electronics device does not meet our terms and conditions, this contract cannot be cancelled after you have sent your electronic device to us (outside the “cooling-off period”).
PLEASE ENSURE THAT YOU ARE HAPPY TO SEND THE ELECTRONIC DEVICE TO US AND THAT IT IS WITHIN YOUR RIGHTS TO DO SO.
Consumers
By placing an order through our site, you warrant that:
- You are resident in Australia; and
- You are accessing our site from that country; and
- You are legally capable of entering into a binding contract; and
- You are at least 16 years old
- If you are under 18 years of age, that you have obtained your parent’s or guardian’s consent to sell your electronic device to us for the sum indicated via our website.
You and your parents or guardians release us of any liabilities or claims that may arise if you send the electronics device to us in breach of this warranty.
If you deal as a consumer any provision of this contract which is of no effect to a consumer shall not apply. Your statutory rights are not affected by this contract.
For the purposes of these terms and conditions, “consumer” means an individual who neither makes this contract in the course of a business, nor holds himself out as doing so.
Businesses
By placing an order through our site, you warrant that:
- You are authorised to act on behalf of the registered business; and
- You are based in Australia; and
- You are accessing our site from that country; and
- You are legally capable of entering into a binding contract.
Electronic Devices
All devices must not be activation locked and must be deregistered from any associated accounts. Devices locked to a foreign network will not be accepted.
By submitting an order through our site you warrant that the electronic device(s) comply with these terms.
If an electronic device fails to meet our terms and conditions we’ll propose an adjusted price by email. If you choose to decline our new offer, we are happy to return the electronic device. We have the final decision on all electronic device values. Adjusted orders will be automatically processed for payment if you do not reply to our proposed offer email within 7 days.
Please note:
- We accept electronic device battery chargers and accessories.
- Tradelectronics is a registered Second-Hand Dealer (Licence No. 2PS22225). As such, we are required by law to obtain Evidence of Identity from every person attempting to sell goods to us. The required copies of Evidence of Identity are detailed in either email that we send to you or physical copies if you chose to visit our store. For postage transaction, it must be supplied when posting your electronic device to us.
- We use the AMTA’s IMEI Status Check service and Weblink system in NSW to ensure that the electronic devices that are sent to us are not reported stolen. We do this prior to confirming purchase. However, in the event that we become aware of any issues at any time, we reserve the right to withhold/cancel payment and you agree to co-operate with us and any authorities should we so request.
Data Risks and Precautions – Important
Please remember that by sending your device to us, you agree to release us from all and any claims, losses or damages with respect to the device, any data stored or contained therein or on any media used in conjunction with the device (whether in the form of personal details, SMS, photos, games, songs or other data (“Data”)). We accept no responsibility in relation to the security, protection, confidentiality or use of such data and it is your responsibility to ensure so far as practicable that Data is removed from the device prior to you sending it to us.
Although in our experience the risk of Data left on your device being accessed by us or by any third party to whom we subsequently sell the device are very low, we draw to your attention the following points which will help you decide whether to accept the risk of selling us a device which may contain accessible Data.
If your device is functional, we strongly advise that you delete all personal data from the device prior to sending it to us.
If your device is non-functional and has a “remote wipe” function, then we strongly advise that you attempt wiping the device prior to sending it to us.
If your non-functional device cannot be data wiped but has a PIN lock (a password or combination which needs to be entered to access the electronic device when switched on) then this will block third party access and mean that anyone repairing the device will be required to return the electronic device to its factory settings, in the process wiping the Data held on the device.
Please note it may not be possible to delete Data directly from a non-functioning device. If you send us a non-functioning device you are therefore accepting the risk that it may still contain Data which may be accessible to any person who repairs the electronic device. This may include third parties to whom we have sold the device for spare parts.
Please note that while (as stated above) we do not accept any liability in respect of the security, protection, confidentiality or use of Data included on any device, as a matter of practice we do not transfer any device to any third party except on terms which require them to wipe that Data.
Sim Card removal – Important
You are responsible for cancelling any airtime contract linked to each device. We are not responsible for any call costs arising before, or after, receipt of your device, or arising from any other circumstances whatsoever.
Please ensure you remove your SIM card before sending us your device. We accept no liability in the event that a SIM card is sent with a device and charges are then incurred. You shall continue to be responsible for such charges. Any SIM cards received by us are non-returnable.
Pricing
Prices offered through WhatsApp or facebook Messenger or Emails are subject to change at any time without notice.
All prices include GST (or other applicable tax).
When your order has been placed, the prices quoted are guaranteed for 7 days from the ‘Enquiry’ date. (This is the date on which we provided an estimated quote for your electronic device). If your electronic devices are received after 7 days from the ‘Enquiry’ date, the up-dated, current prices will apply. This could be disappointing – so to help you, we’ll send a reminder email during the 7 day guarantee period.
Coupons are not applicable on purchasing phones.
Postage
We have various posting options which include a freepost service.
Electronic devices must be packaged in accordance with our packaging instructions to ensure safe and successful delivery to us.
Unfortunately, other than when we arrange courier collection, we do not accept responsibility for non-delivery of electronic device or damage in transit. We therefore recommend that you send any high value units via registered post to ensure successful delivery.
Registered deliveries should be sent to us at Tradelectronics headquarters:
US3C Pty Ltd
Unit 103, 299 Sussex St,
Sydney,
NSW 2000
Payments
We offer an option of cheque or bank transfer and may offer other options at our discretion. You will be required to select a payment option when placing each online sell order. Unfortunately, this payment option cannot be changed once the order is placed.
When we receive your order, we will check that it is complete, and that it meets our terms and conditions. Providing it does, we will post/make payment to you, by cheque, bank transfer or voucher, within 48 hours (Monday to Friday working hours apply).
Cheque Payment
Cheque can only be made to the name and address given in the contract.
If you have damaged your cheque, you can have it reissued, free of charge, by posting us a written request and including the damaged cheque to the following address:
US3C Pty Ltd
Accounts Department
Unit 103, 299 Sussex St,
Sydney,
NSW 2000
If the damaged cheque is not received by us, a cancelation fee will apply and will be deducted from the re-issued cheque value.
If you have lost your cheque, you can request for it to be cancelled and re-issued. A cancellation fee will apply and will be deducted from the re-issued cheque/voucher value.
Bank Transfer payments
Bank Transfer payments can only be made to the account details given in contract. We cannot, under any circumstances, recall or reissue bank transfer payments once they have been made.
Events Outside Of Our Control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control or due to our compliance with any applicable laws or regulations.